Our Mission
Our company will provide specialized customer service solutions tailored to the unique needs of the optical industry. We aim to enhance the customer experience for opticians, optometrists, and eyewear retailers through state-of-the-art tools, trained personnel, and a commitment to excellence. Our goal is to bridge the gap between optical companies and their customers, ensuring satisfaction, loyalty, and growth.
Save time
With our platform, you’ll save time when you most need it, while serving your customers.
Friendly support
Our support team is here to ensure things runs smoothly, so you can get on with other things.
Easy to use
Learning how to use our product takes just a few minutes, and everything about using it is super simple.
Grow your business
Watch your profits and efficiency soar. You’ll expand faster than you ever thought possible.
Our Services
Customer Support Solutions
Dedicated call centers for inquiries, complaints, and orders.
Multi-channel support: phone, email, live chat, and social media.
Technical Support:
Assistance with product features, adjustments, and usage instructions.
Troubleshooting optical equipment for retailers.
Training and Development
Training optician staff in customer relationship management (CRM).
Conflict resolution and sales strategies for optical products.
Digital Customer Experience
Development of chatbots for common optical queries.
CRM system integration tailored to optical businesses.
After-Sales Support
Warranty management and repair inquiries.
Proactive follow-up on customer satisfaction.
Multilingual TEAMS
English -German-French-Arabic-Italian
Our Commitment
To empower optical companies to deliver unparalleled customer service, fostering trust and loyalty while enhancing operational efficiency
Dedicated Multilingual Team
Our team will be fully committed to the mission entrusted to us, ensuring dedication, professionalism, and excellence at every step.
A dedicated Key Account Manager will be assigned to the client, providing personalized support, seamless communication, and tailored solutions to meet their specific needs.
“I have tried other services that worked fine, but this one is certainly the best of them all. It brings efficiency to a new level of simplicity.”
Sonya, Manager
Luxembourg
“If you are looking for a high quality company, I highly recommend this one. They are the very best in the field, no compromise.”
Maria, Customer Sucess
Paris
"We are building the future of our company with Majoba Transaction"
Fatima & Hind , Customer Service Manager
Abu Dhabi
Plans
Find the best plan for your business
Premium
Rate on request
Tailored Made
Perfect for large companies
Unlimited products
Daily analytics
Contact Us
We’d love to hear from you. Send us a message using the form below we’ll get back to you as soon as we can.
